How to Cancel My Order

I want to cancel my order

At latiendadeelectricidad.com, we understand that sometimes you need to change your plans. Whether because you made a mistake in a reference when placing your order or because you have simply changed your mind, we are here to help you manage the cancellation of your order in a simple way.

 

 🔄 Order Cancellation Process

Time to Cancel: You can request the cancellation of your order at any time before it has been shipped. It is important to act quickly to prevent the order from entering the shipping process.

How to Request Cancellation: To cancel your order, follow these simple steps:

Complete the Contact Form: Visit our contact section and fill out the form provided.

Key Information: Include your order number and simply indicate that you wish to cancel the order. You do not need to provide a reason for cancellation.

Submit your Request: Once you have completed the form, submit it and our team will get started to process your request.

 

💳 Refund Process

Automatic Refund: Once your order has been cancelled, we will proceed to make the corresponding payment.

Refund Method: The refund will be made using the same payment method that you used to place the order. This ensures a safe and efficient refund process.

Refund Time: The time it takes for the refund to be reflected in your account may vary depending on your bank or payment method. We will provide you with all the necessary information regarding estimated refund times.

 

📌 Important considerations

Already shipped orders: If your order has already been shipped, unfortunately we will not be able to cancel it. In this case, we invite you to review our returns policy to proceed accordingly.

Orders with Special Products: Some products may have special cancellation conditions. We recommend that you review the conditions of each product in its corresponding file.

 

Our Commitment

At latiendadeelectricidad.com, your peace of mind and satisfaction are our priority. We understand that plans can change and we are committed to offering you fast and effective solutions. If you have any additional questions or need assistance during the cancellation process, do not hesitate to contact us. We are here to help you!

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